Senior Salesforce Administrator | Flow & Data Governance

First Advantage; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

First Advantage is seeking a skilled Salesforce Administrator / Senior Salesforce Administrator to manage, enhance, and support our Salesforce platform. The role collaborates with stakeholders and technical teams to drive adoption, improve processes, and deliver scalable Salesforce solutions.

The candidate will support North American operations and EST/ET hours. The position requires strong experience across Sales Cloud, Service Cloud, workflows, data quality, governance, and end-user training.

Qualifications

• 3+ years of Salesforce Administration experience for Salesforce Administrator.
• 5+ years of Salesforce Administration experience for Senior Salesforce Administrator.
• Strong knowledge of Salesforce platform configuration and administration.

Responsibilities

• Administer and maintain Salesforce Sales Cloud, Service Cloud, and related applications.
• Configure and support custom objects, fields, page layouts, record types, validation rules, and permissions.
• Build and maintain Salesforce Flows, approval processes, and automation solutions.
• Manage user access, profiles, permission sets, roles, and sharing rules.
• Create and maintain reports, dashboards, and analytics to support business decision-making.
• Perform data imports, exports, cleansing, deduplication, and data quality monitoring.
• Collaborate with business stakeholders to gather requirements and translate them into Salesforce solutions.
• Support integrations with external systems and third-party applications.
• Troubleshoot issues, identify root causes, and implement resolutions.
• Participate in testing, release management, and deployment activities.
• Ensure Salesforce best practices, governance, security, and compliance standards are followed.
• Provide end-user training, documentation, and ongoing support.

Skills

Salesforce Administration

Flow Automation

Reports & Dashboards

Security & Access

Data Management

Deployment & Change Sets

Sales Cloud / Service Cloud

Education

Salesforce Administrator Certification (ADM 201)

Tools

Data Loader

Change Sets

Salesforce DX

Job description

First Advantage is seeking a skilled Salesforce Administrator / Senior Salesforce Administrator to manage, enhance, and support our Salesforce platform. The role collaborates with stakeholders and technical teams to drive adoption, improve processes, and deliver scalable Salesforce solutions.

The candidate will support North American operations and EST/ET hours. The position requires strong experience across Sales Cloud, Service Cloud, workflows, data quality, governance, and end-user training.