Senior Renewal & Growth Strategy Lead

Maxicare Healthcare Corporation; Makati; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Maxicare Healthcare Corporation in Makati, Philippines, is seeking an experienced Renewal Leader to own the renewal performance across key accounts and drive client retention, revenue stability, and portfolio growth.

You will develop renewal strategies, oversee operations with brokers and agents, and identify expansion opportunities within existing accounts. The role demands strong leadership, strategic planning, and deep knowledge of corporate sales and renewals.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or related field.
• Strong leadership, people management, and coaching skills.
• Excellent strategic planning, analytical, and problem-solving abilities.
• Strong negotiation, relationship management, and stakeholder engagement skills.
• Excellent communication and presentation skills.
• Proficient in Microsoft Office applications; CRM or sales management systems is an advantage.
• Results-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Knowledge of regulatory and compliance requirements related to corporate sales and account renewals is preferred.

Responsibilities

• Own overall renewal performance and drive client retention.
• Develop renewal strategies to maximize account retention, protect revenue, and identify expansion opportunities within existing accounts.
• Oversee renewal operations across assigned territories, brokers, and agents to ensure alignment with company goals and retention objectives.
• Identify portfolio risks, monitor renewal performance, and implement timely interventions to minimize attrition and revenue leakage.
• Analyze market trends, competitor activities, pricing movements, and customer behavior to support strategic business decisions.
• Prepare and present renewal performance reports, market intelligence, and business insights to senior leadership.
• Recommend and implement strategies to strengthen market competitiveness, defend market share, and improve renewal outcomes.
• Translate business strategies into actionable operational plans and monitor execution to achieve renewal targets.
• Balance customer retention objectives with profitability by ensuring appropriate pricing, margin management, and long-term business sustainability.
• Lead, coach, and develop the renewal sales team, fostering a high-performance and customer-focused culture.
• Build and maintain strong relationships with clients, brokers, and internal stakeholders to ensure seamless renewal execution and an exceptional customer experience.
• Ensure compliance with company policies, regulatory requirements, and governance standards throughout the renewal process.

Skills

Leadership

Negotiation

Stakeholder management

Client retention

Strategic planning

Analytical skills

Communication

Education

Bachelor's degree in Business Administration

Tools

CRM systems

Excel

PowerPoint

Job description

Maxicare Healthcare Corporation in Makati, Philippines, is seeking an experienced Renewal Leader to own the renewal performance across key accounts and drive client retention, revenue stability, and portfolio growth.

You will develop renewal strategies, oversee operations with brokers and agents, and identify expansion opportunities within existing accounts. The role demands strong leadership, strategic planning, and deep knowledge of corporate sales and renewals.