Renewals Manager — Client Retention & Growth

RSD Human Resource Management Consultancy; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

RSD Human Resource Management Consultancy seeks a Renewals Manager to lead contract renewals and nurture long-term client relationships. The role is on-site in Taguig, coordinating with sales, finance and operations to ensure timely renewal execution and accurate terms.

The ideal candidate has strong renewal forecasting, account management experience, and excellent communication skills. Experience with CRM or contract management tools is preferred, and you will drive growth within existing

Qualifications

• Strong client-centric approach with a track record in renewals.
• Experience overseeing renewal cycles and forecasting.
• Expertise in contract negotiation and pricing discussions.
• Experience in account management and growth within existing portfolios.
• Excellent communication and stakeholder management.
• Proficient with CRM or contract management tools.
• On-site work in Taguig with ability to manage multiple priorities.
• Bachelor's degree in Business or related field.

Responsibilities

• Manage renewal pipelines and contract renewal cycles.
• Review and prepare contract terms; coordinate with internal teams.
• Analyze account performance and identify upsell/cross-sell opportunities.
• Collaborate with sales, finance, and operations to resolve issues.
• Maintain accurate records in CRM and contract systems.
• Support process improvements to improve renewal outcomes.

Skills

Customer retention

Renewals management

Contract negotiation

Account management

Communication

Analytical and organizational skills

CRM tools

On-site collaboration

Education

Bachelor's degree in Business/Management

Tools

CRM software

Contract management tools

Job description

RSD Human Resource Management Consultancy seeks a Renewals Manager to lead contract renewals and nurture long-term client relationships. The role is on-site in Taguig, coordinating with sales, finance and operations to ensure timely renewal execution and accurate terms.

The ideal candidate has strong renewal forecasting, account management experience, and excellent communication skills. Experience with CRM or contract management tools is preferred, and you will drive growth within existing