Senior QA Analyst - AI & Platform Quality Lead

Ingram Micro, Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ingram Micro, Inc. in the Philippines seeks a Senior QA Analyst to lead quality assurance across GPTOS initiatives, ensuring reliability, production readiness, and smooth AI-enabled solutions.

You will partner with cross-functional teams to define standards and validate releases. You will translate business requirements into robust test strategies, drive defect management, and ensure end-to-end quality from development to deployment, while upholding Zendesk integrations and platform improvements

Qualifications

• 5–7 years of combined QA/tech delivery experience.
• Ability translate requirements into test scenarios and QA plans.
• Knowledge of testing methodologies, defect management, and release validation.
• Strong communication, analytical, troubleshooting, and documentation skills.

Responsibilities

• Lead QA efforts across platforms with standard testing practices.
• Develop and execute test strategies, plans, and cases.
• Validate AI-enabled outputs and assess production readiness.
• Manage defects, prioritization, tracking, and resolution.
• Evaluate requirements and end-to-end processes for quality.

Skills

Quality Assurance

Technical Business Analysis

Test Strategy Development

Defect Management

Release Validation

End-to-End Testing

Analytical Thinking

Communication Skills

Documentation

Cross-Functional Collaboration

Tools

Zendesk

Job description

Ingram Micro, Inc. in the Philippines seeks a Senior QA Analyst to lead quality assurance across GPTOS initiatives, ensuring reliability, production readiness, and smooth AI-enabled solutions.

You will partner with cross-functional teams to define standards and validate releases. You will translate business requirements into robust test strategies, drive defect management, and ensure end-to-end quality from development to deployment, while upholding Zendesk integrations and platform improvements