Senior QA Analyst - AI & Platform Readiness

Ingram Micro; Manila; On-site; PHP 670,000 - 1,228,000; Full time

Job summary

Ingram Micro, GPTOS division, Manila, seeks a Senior QA Analyst to ensure quality, reliability, and production readiness of AI-powered technology solutions. You will establish and lead QA practices, partnering with technical and business teams throughout the delivery lifecycle to validate solutions, identify risks, manage defects, and ensure successful deployments.

You will drive testing standards across platforms, develop test strategies, and support AI initiatives with validation of outputs

Qualifications

• 5–7 years of experience in Quality Assurance or related technology roles.
• Ability to translate business requirements into effective test scenarios and QA plans.
• Knowledge of software testing methodologies, defect management, and end‑to‑end testing.

Responsibilities

• Lead quality assurance efforts across technology initiatives and testing standards.
• Develop and execute test strategies, plans, cases, and validation approaches (functional, integration, regression, UAT).
• Validate AI-enabled solutions and system integrations; support Zendesk enhancements and platform improvements.
• Manage defects, prioritization, tracking, and resolution with development teams.
• Evaluate requirements and user workflows to ensure quality before release.

Skills

Quality Assurance

Test strategies

Analytical skills

Cross-functional collaboration

Documentation

Tools

Zendesk

Job description

Ingram Micro, GPTOS division, Manila, seeks a Senior QA Analyst to ensure quality, reliability, and production readiness of AI-powered technology solutions. You will establish and lead QA practices, partnering with technical and business teams throughout the delivery lifecycle to validate solutions, identify risks, manage defects, and ensure successful deployments.

You will drive testing standards across platforms, develop test strategies, and support AI initiatives with validation of outputs