Senior QA Analyst — AI & Platform Readiness

Ingram Micro

Philippines

On-site

PHP 700,000 - 1,100,000

Full time

6 days ago

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Job summary

Ingram Micro in the Philippines is seeking a Senior QA Analyst to lead quality assurance for GPTOS technology solutions, ensuring production readiness and reliable deployments across platforms. You will partner with cross-functional teams to validate AI initiatives, Zendesk enhancements, and platform improvements throughout the delivery lifecycle.

You''ll translate business requirements into comprehensive test strategies, develop tests for functional/integration/regression and manage defects

Qualifications

Around 5-7 years of combined experience in QA or related technology roles.
Experience translating business and functional requirements into effective test scenarios and QA plans.
Knowledge of software testing methodologies, defect management, release validation, and end-to-end testing.
Strong analytical, troubleshooting, and documentation skills across multiple projects.
Experience collaborating with cross-functional teams on technology solutions.
Experience with AI-enabled solutions and Zendesk testing is a plus.

Responsibilities

Lead QA efforts with testing standards, processes, and best practices across platforms.
Develop and execute test strategies, plans, cases, and validation approaches (functional, integration, regression, UAT).
Validate AI-enabled outputs and assess operational readiness for deployments.
Manage defects with development and delivery teams from discovery to resolution.
Evaluate requirements and end-to-end processes to ensure quality before release.