Senior Personal Shopper Supervisor

The SM Store; Laguna; Presencial; PHP 240.000 - 320.000; Jornada completa

Descripción de la vacante

The SM Store in Laguna, Philippines seeks a Customer Service Specialist to build strong relationships with shoppers and deliver outstanding service. You will promote relevant products and ensure smooth checkout and dispatch processes.

We expect a graduate with 2–3 years in selling or customer support, plus strong communication, problem solving, and teamwork to thrive in a fast-paced retail environment.

Formación

• Bachelor's degree preferred in business or related field.
• 2–3 years in selling or customer support roles.
• Strong communication and interpersonal skills.

Responsabilidades

• Build and sustain strong relationship with customer.
• Offer new products or promotions relevant to customer's need or preference.
• Follow operational standards to maintain quality service and excellent customer experience.
• Endorse properly paid item to dispatch.

Conocimientos

Communication

Customer Service

Problem Solving

Adaptability

Time Management

Teamwork

Attention To Detail

Critical Thinking

Organization

Creativity

Educación

Bachelor's degree, preferably business

Descripción del empleo

The SM Store in Laguna, Philippines seeks a Customer Service Specialist to build strong relationships with shoppers and deliver outstanding service. You will promote relevant products and ensure smooth checkout and dispatch processes.

We expect a graduate with 2–3 years in selling or customer support, plus strong communication, problem solving, and teamwork to thrive in a fast-paced retail environment.