Senior Personal Shopper Lead - Client Relationships Leader

SM Store; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Job summary

SM Store is seeking a Personal Shopper to build and sustain strong relationships with customers in a fast-paced retail environment. You will promote new products and promotions aligned with customer needs while upholding SM's service standards to deliver excellent experiences.

You will also ensure paid items are dispatched smoothly and accurately. The role requires a Bachelor's degree (business preferred) and 2–3 years of selling or customer support experience.

Qualifications

• Bachelor's degree (business preferred).
• 2–3 years of selling or customer support experience in retail.

Responsibilities

• Build and sustain strong relationships with customers in a fast-paced retail environment.
• Promote new products and promotions aligned with customer needs while upholding service standards.
• Deliver excellent customer experiences and assist with merchandising and product recommendations.
• Ensure paid items are dispatched smoothly and accurately.

Skills

Customer relations

Sales experience

Education

Bachelor's degree in Business

Job description

SM Store is seeking a Personal Shopper to build and sustain strong relationships with customers in a fast-paced retail environment. You will promote new products and promotions aligned with customer needs while upholding SM's service standards to deliver excellent experiences.

You will also ensure paid items are dispatched smoothly and accurately. The role requires a Bachelor's degree (business preferred) and 2–3 years of selling or customer support experience.