Senior Payments Operations Leader

Freelancer.com; Taguig; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Freelancer.com is seeking a strategic Payments Leader in Metro Manila to oversee all payment processing functions, drive daily operations with accuracy and regulatory compliance, and collaborate with Compliance, Finance, Support, and Product teams. The role focuses on streamlining processes, reducing risk, and mentoring a high-performing team.

The ideal candidate will bring FinTech experience, strong leadership, and a commitment to continuous learning while working in a dynamic, high-volume

Qualifications

• Background in digital finance/FinTech space.
• Strong leadership and communication for high-volume operations.
• Solid understanding of payment operations, financial processes, banking, fintech, or compliance.
• Proven ability to analyze issues and implement effective operational improvements.
• Collaborative and adaptable with strong relationship-building skills.
• Commitment to continuous learning and professional development.

Responsibilities

• Provide strategic leadership to the Payments Team and oversee all payment processing functions
• Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards
• Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges
• Develop and implement process improvements that enhance efficiency and reduce operational risk
• Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment
• Communicate performance updates, risks, and opportunities to senior leadership
• Ensure documentation, procedures, and reporting remain accurate and audit-ready
• Provide strategic leadership to the Payments Team and oversee all payment processing functions
• Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards
• Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges
• Develop and implement process improvements that enhance efficiency and reduce operational risk
• Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment
• Communicate performance updates, risks, and opportunities to senior leadership
• Ensure documentation, procedures, and reporting remain accurate and audit-ready

Skills

Strategic leadership

Communication

Payment operations

FinTech knowledge

Analytical thinking

Collaboration

Adaptability

Job description

Freelancer.com is seeking a strategic Payments Leader in Metro Manila to oversee all payment processing functions, drive daily operations with accuracy and regulatory compliance, and collaborate with Compliance, Finance, Support, and Product teams. The role focuses on streamlining processes, reducing risk, and mentoring a high-performing team.

The ideal candidate will bring FinTech experience, strong leadership, and a commitment to continuous learning while working in a dynamic, high-volume