Senior Outbound Sales Leader: Scale Revenue & Teams

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

Hammerjack Pty Ltd. seeks a Senior Outbound Sales Leader to guide a high-performance sales organization for a premier cruise line client. You will drive multi-team strategies, coach leaders, and optimize outbound programs to achieve revenue targets while delivering exceptional customer experiences.

The role emphasizes strategic planning, analytics, and cross-functional collaboration with Operations, Training, Quality, and Client Services to sustain growth and client satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality, Tourism, or a related field.
• Minimum of 7 years of experience in Sales Operations within a BPO environment.
• At least 3 to 5 years of leadership experience managing large outbound sales teams.
• Proven success managing high-volume outbound sales campaigns and achieving aggressive revenue targets.
• Strong experience supporting travel, hospitality, cruise line, retail, telecommunications, financial services, or similar sales-driven programs.
• Demonstrated track record of exceeding sales KPIs, conversion goals, and client expectations.
• Experience managing multiple Team Leaders and large-scale sales operations.

Responsibilities

• Lead, develop, and inspire multiple outbound sales teams to consistently exceed sales and revenue targets.
• Drive sales performance through strategic planning, coaching, performance management, and accountability.
• Analyze sales metrics, conversion rates, and operational KPIs to identify opportunities for growth and process improvement.
• Partner closely with Operations, Training, Quality, Workforce Management, and Client Services teams to ensure operational excellence.
• Develop and implement sales strategies that maximize customer acquisition, upselling, and revenue generation.
• Conduct regular business reviews and performance discussions with internal and client stakeholders.
• Foster a high-performance culture focused on results, employee engagement, and continuous improvement.
• Monitor pipeline performance and ensure effective lead management practices across all teams.
• Identify trends, risks, and opportunities within the sales process and implement corrective actions when necessary.
• Lead and execute initiatives that drive operational efficiency, sales effectiveness, and client satisfaction.

Skills

Executive leadership

Outbound sales

BPO experience

Coaching & development

Sales analytics

Strategic planning

Stakeholder management

Revenue growth

Education

Bachelor's degree in Business Administration/Marketing/Hospitality/Tourism

Job description

Hammerjack Pty Ltd. seeks a Senior Outbound Sales Leader to guide a high-performance sales organization for a premier cruise line client. You will drive multi-team strategies, coach leaders, and optimize outbound programs to achieve revenue targets while delivering exceptional customer experiences.

The role emphasizes strategic planning, analytics, and cross-functional collaboration with Operations, Training, Quality, and Client Services to sustain growth and client satisfaction.