Senior Organizational Effectiveness Specialist

eTap Inc.; Philippines; On-site; PHP 420,000 - 520,000; Full time

Benefits offered by this job

Performance Bonus

HMO

Job Training

Professional Development

Job summary

eTap Inc. in Makati, Philippines, seeks a Senior Organizational Effectiveness Specialist to lead development initiatives that boost employee growth, performance, and engagement. The role designs, implements, and evaluates training programs and change management efforts to align with business goals.

The position collaborates with HR and cross-functional teams to deliver targeted programs, measure outcomes with surveys and dashboards, and foster a culture of continuous improvement.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration, Organizational Development, or related field.
• 2-3 years of professional experience in HR, Organizational Development, Training & Development, or Employee Engagement.
• Experience designing needs assessments, facilitating training, and implementing change management initiatives.

Responsibilities

• Assist in designing and rolling out organizational development initiatives and change management strategies.
• Coordinate culture-building and employee engagement activities.
• Provide facilitation support during workshops and team-building sessions.
• Design organization-wide development and training programs and communication strategies.
• Assist in implementing new systems and processes to improve effectiveness.
• Develop tools to help managers lead through change.
• Support in conducting training needs analyses and coordinating schedules and logistics.
• Gather post-training data and prepare reports for review.
• Develop evaluation tools to measure program effectiveness and analyze outcomes.

Skills

Organizational Development

Change Management

Training & Development

Learning & Development

Training Facilitation

Performance Management

Employee Engagement

Data Analysis

Dashboards & Reporting

Project Coordination

Education

Bachelor's degree in HR/OD/Business

CHRP/OD Certification

Training Facilitator Certification

Job description

Senior Organizational Effectiveness Specialist

eTap Inc.

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Performance Bonus

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

I. Purpose of the Role

The Organizational Effectiveness Senior Specialist is responsible for leading and driving initiatives that enhance employee development, performance, and engagement. The role involves designing. implementing, and evaluating development programs, training initiatives, and change management strategies to ensure alignment with business goals.

II. Key Responsibilities

Organizational Development & Change Management

• Assist the OE Supervisor in the design and rollout of organizational development initiatives and change management strategies.
• Support in coordinating culture-building and employee engagement activities.
• Provide facilitation support during workshops and team-building sessions.

Learning & Development Programs

• Design organization-wide development and training programs tailored to identified needs.
• Develop communication strategies to support change initiatives.
• Assist in implementing new systems, structures, or processes that improve effectiveness.
• Provide tools and resources to help managers lead through change.

Training & Development Facilitation

• Support the OE Supervisor in conducting training needs analyses and developing learning initiatives
• Assist in coordinating training schedules, logistics, and program communication.
• Gather post-training evaluation data and prepare reports for review.

Performance Management & Employee Engagement

• Develop evaluation tools (surveys, scorecards, feedback forms) to measure program effectiveness.
• Analyze outcomes against objectives to assess success.
• Prepare reports with actionable recommendations for improvement.

Employee Engagement & Performance Support

• Provide support in implementing performance management tools and processes.
• Assist in monitoring employee engagement trends and preparing reports.
• Support the OE Supervisor in coordinating recognition and engagement programs.

Policy Development & Compliance

• Assist in drafting and reviewing OE-related policies and guidelines under supervisor's direction.
• Support compliance monitoring activities related to OE policies and programs.
• Help ensure documentation meets audit and reporting requirements.
• Collect, consolidate. and analyze OE-related data to support decision-making.
• Prepare dashboards, reports, and presentations for the OE Supervisor and management.
• Recommend small process improvements based on data findings.

Collaboration & Stakeholder Support

• Coordinate with HR and cross-functional teams to provide administrative and logistical support for OE initiatives.
• Serve as a point of contact for basic OE-related inquiries, escalating issues to the OE Supervisor as needed.
• Support onboarding and mentoring of junior HR staff when required.

III. Competency Requirements

Educational Background:

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, Organizational Development, or any related field.
• Professional certifications in HR, Training & Development, or Organizational Development (e.g., CHRP, OD Certification, Training Facilitator Certification) are an advantage.

Professional Experience:

• Minimum of 2-3 years of professional experience in Human Resources, Organizational Development, Training & Development, or Employee Engagement.
• Experience in conducting organizational needs assessments, designing and facilitating training programs, and implementing change management initiatives.