Senior Order Management & Logistics Analyst

Vertiv Co; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

Vertiv Co is seeking a detail-oriented individual to manage order processing and customer service for our Asia-based customers. The ideal candidate will have 3 to 5 years of experience in sales, customer service, or account management, along with strong communication and problem-solving skills. Familiarity with logistics and ERP systems is essential.

Key responsibilities include managing customer purchase orders, coordinating shipments, and resolving logistics issues. This role demands excellent analytical skills and the ability to adapt to changing business needs.

Qualifications

• 3 to 5 years of experience in Customer Service or equivalent.
• Factory Order Management experience.
• Excellent verbal and written English skills.

Responsibilities

• Receive, audit and enter customer purchase orders.
• Work with distributors to resolve order issues.
• Communicate order status to all stakeholders.

Skills

Customer Service

Problem-Solving

Communication

Time Management

Attention to Detail

Analytical Skills

Tools

Microsoft Office

ERP Systems

Job description

Vertiv Co is seeking a detail-oriented individual to manage order processing and customer service for our Asia-based customers. The ideal candidate will have 3 to 5 years of experience in sales, customer service, or account management, along with strong communication and problem-solving skills. Familiarity with logistics and ERP systems is essential.

Key responsibilities include managing customer purchase orders, coordinating shipments, and resolving logistics issues. This role demands excellent analytical skills and the ability to adapt to changing business needs.