Senior Operations Leader, Facility Services Contracts

Hammerjack Pty Ltd; Taguig; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Senior Operations Manager to lead contract delivery across hard and soft services, drive operational excellence, and ensure client satisfaction and contract profitability.

You will oversee budgets, build strong relationships with clients and suppliers, manage large multidisciplinary teams, and push continuous improvement, safety compliance, and digitalization initiatives across multiple contracts.

Qualifications

• Bachelor's degree in Business Administration, Engineering, or related field.
• Minimum 8 years of progressive experience with leadership responsibilities, contract management, preferably in Facility Services.
• Experience partnering with operations teams in Facilities Management, Engineering, Services, or related industries.

Responsibilities

• Lead the operational delivery of hard and soft services across assigned contracts.
• Ensure achievement of contractual KPIs, service quality standards and client expectations.
• Manage budgets, profitability and overall contract performance.
• Build strong relationships with clients, suppliers and key stakeholders.
• Lead and develop multidisciplinary operational teams.
• Drive continuous improvement, innovation and digitalization initiatives.
• Ensure compliance with health & safety, labor and regulatory requirements.
• Identify opportunities to improve operational efficiency, grow existing contracts and expand services.

Skills

Facility Services knowledge

Leadership

Contract management

Stakeholder management

Budgets & profitability

Team leadership

Digitalization

Health & safety

Education

Bachelor's Degree in Business Administration or Engineering

Job description

Hammerjack Pty Ltd in the Philippines is seeking a Senior Operations Manager to lead contract delivery across hard and soft services, drive operational excellence, and ensure client satisfaction and contract profitability.

You will oversee budgets, build strong relationships with clients and suppliers, manage large multidisciplinary teams, and push continuous improvement, safety compliance, and digitalization initiatives across multiple contracts.