Fulfillment Operations Leader

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Warehouse Manager with 3+ years in fulfillment/warehouse management to lead daily operations and drive efficiency.

You will manage staff, ensure timely order processing, track KPIs, coordinate with suppliers, and implement improvements, while maintaining safety and cost controls.

The role requires strong leadership, data analysis, and communication skills to optimize throughput and service levels.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, or related field.
• 3+ years of experience in fulfillment or warehouse management.
• Strong leadership and team management skills.
• Proficiency in inventory and warehouse management systems.

Responsibilities

• Oversee daily order fulfillment operations.
• Manage warehouse staff and logistics teams.
• Ensure timely and accurate order processing and shipping.
• Maintain inventory accuracy and stock levels.
• Implement process improvements to increase efficiency.
• Coordinate with suppliers, carriers, and internal departments.
• Monitor KPIs and prepare performance reports.
• Ensure compliance with safety and quality standards.
• Resolve fulfillment issues and customer complaints.
• Manage budgets and control operational costs.
• Train and develop team members.
• Utilize technology to streamline fulfillment processes.

Skills

Leadership

Organizational skills

Problem-solving

Data analysis

Communication skills

Interpersonal skills

Process improvement

Ability to work under pressure

Customer-focused mindset

Flexibility to work extended hours

Education

Bachelor's degree in Supply Chain, Logistics, or related field

Tools

Inventory management systems

Warehouse management systems

Job description

Hammerjack Pty Ltd in the Philippines is seeking a Warehouse Manager with 3+ years in fulfillment/warehouse management to lead daily operations and drive efficiency.

You will manage staff, ensure timely order processing, track KPIs, coordinate with suppliers, and implement improvements, while maintaining safety and cost controls.

The role requires strong leadership, data analysis, and communication skills to optimize throughput and service levels.