Senior Executive Assistant & Operations Team Lead

Hammerjack Pty Ltd; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks a capable operations support specialist to assist stakeholders in a fast-paced environment. You will manage priorities, solve problems, and help improve processes while maintaining clear communication across teams.

The role emphasizes reliability, collaboration, and implementing best practices to enhance efficiency and service quality. English proficiency is essential for global coordination.

Qualifications

• Strong verbal and written communication skills.
• Experience supporting global or cross-functional stakeholders.
• Bachelor's degree in any field.
• At least 3 years of experience in customer service, administrative support, or related roles.
• Proficiency in English (spoken and written).

Responsibilities

• Provide day-to-day operational support to stakeholders in a dynamic, fast-paced environment.
• Manage multiple priorities while delivering high-quality support and service.
• Apply strong problem-solving skills across a variety of tasks and situations.
• Collaborate with team members to enhance processes and operational efficiency.
• Maintain clear, timely, and professional communication with stakeholders.
• Contribute to team and organizational goals through reliable and consistent performance.
• Support the development and implementation of process improvements.
• Document and maintain standard operating procedures and best practices.

Skills

Communication skills

English proficiency

Stakeholder support experience

Customer service experience

Education

Bachelor's degree

Job description

Hammerjack Pty Ltd in the Philippines seeks a capable operations support specialist to assist stakeholders in a fast-paced environment. You will manage priorities, solve problems, and help improve processes while maintaining clear communication across teams.

The role emphasizes reliability, collaboration, and implementing best practices to enhance efficiency and service quality. English proficiency is essential for global coordination.