Senior Operations & Data Analyst — Business Support

JLL; Taguig; On-site; PHP 480,000 - 640,000; Full time

Job summary

JLL in Manila is seeking a detail-oriented Business Operations Support Analyst to streamline processes and support administrative tasks across facilities teams.

You will maintain records, run reports, and collaborate with program teams to identify operational improvements, using Google Workspace and BI tools to drive data-driven decisions.

The role emphasizes accuracy, communication, and independence, with opportunities to contribute to cross-functional initiatives and project planning.

Qualifications

• Bachelor's degree or equivalent experience.
• Proven admin/operational experience.
• Strong organizational & time-management skills.
• Excellent attention to detail and accuracy.
• Proficient in Google Suite (Docs/Sheets).
• Excellent written and verbal English.
• Able to work independently and in a team.
• Analytical with problem-solving skills.
• Experience with SQL is a plus.

Responsibilities

• Support facilities BAU through high-volume administrative tasks.
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams.
• Develop and implement efficient operational processes.
• Prepare reports and analyses to identify trends.
• Coordinate with stakeholders to ensure project success.
• Support data extraction and analysis using BI tools.
• Draft newsletters and manage communications schedule.

Skills

Highly organized

Attention to detail

Written & verbal communication

Time management

Independent and teamwork

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

SQL

Google Sheets

Smartsheet

Looker Studio

Google Docs

Job description

JLL in Manila is seeking a detail-oriented Business Operations Support Analyst to streamline processes and support administrative tasks across facilities teams.

You will maintain records, run reports, and collaborate with program teams to identify operational improvements, using Google Workspace and BI tools to drive data-driven decisions.

The role emphasizes accuracy, communication, and independence, with opportunities to contribute to cross-functional initiatives and project planning.