Senior Manager, Global Continuous Improvement & Change

Maersk Global Service Centres Philippines Limited; Pasig; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

Maersk Global Service Centres Philippines Limited in Pasig is seeking a seasoned Continuous Improvement leader to shape our CI strategy and drive enterprise-wide improvements. You will own process quality frameworks, identify skill gaps, and lead cross-functional projects across GSC, Product, and Global levels.

The role demands 15–20 years of CI/Transformation experience, strong Lean and Agile knowledge, and proven ability to coach teams, manage stakeholders, and implement automation initiatives.

Qualifications

• 15–20 years of experience in Continuous Improvement, Transformation, or related fields.
• Proven track record in leading projects from planning through execution.
• Strong knowledge of Lean, Agile, and CI methodologies.
• Excellent stakeholder management, communication, and leadership skills.
• Comfortable with technology and understanding of automation and digital solutions.
• Experience coaching and developing teams and capabilities.
• Ability to drive enterprise-wide process improvements across functions.

Responsibilities

• Develop and execute CI strategies aligned with global and regional priorities.
• Own process quality frameworks and identify skill gaps for targeted learning.
• Support and lead cross-functional change initiatives at GSC, Product, and Global levels.
• Partner with GPL/Platform/Tech teams on enhancements and lead implementations.
• Identify automation opportunities across processes.

Skills

CI Strategy

Project Leadership

Lean & Agile

Stakeholder Management

Change Management

Automation Awareness

Team Coaching

Strategic Thinking

Tools

Project Management Tools

Data Analytics Tools

Automation Platforms

Job description

Maersk Global Service Centres Philippines Limited in Pasig is seeking a seasoned Continuous Improvement leader to shape our CI strategy and drive enterprise-wide improvements. You will own process quality frameworks, identify skill gaps, and lead cross-functional projects across GSC, Product, and Global levels.

The role demands 15–20 years of CI/Transformation experience, strong Lean and Agile knowledge, and proven ability to coach teams, manage stakeholders, and implement automation initiatives.