Senior Loan Quality Assurance Specialist

JPMorgan Chase Bank, N.A.; Taguig; On-site; PHP 480,000 - 720,000; Full time

Job summary

JPMorgan Chase Bank, N.A. is seeking a Quality Control Specialist in loan operations to ensure documentation and transactions are complete, accurate, and timely. You will work in a high-volume environment, review loan documentation for accuracy, and collaborate with processing partners to resolve exceptions.

Your attention to detail and sound judgment support strong risk outcomes. You will review documentation, validate consistency with approvals, and contribute to quality improvements across

Qualifications

• Bachelor's degree or equivalent experience (TBD).
• Minimum TBD years of experience in financial services or loan operations.
• Ability to review documentation for accuracy and controls.
• Ability to identify issues and escalate within defined timelines.
• Proficiency in Microsoft Office and ability to learn new applications.

Responsibilities

• Review loan documentation to confirm it meets compliance, audit, and funding requirements.
• Validate that executed documents align with approvals and terms.
• Approve new loan bookings, renewals, and modifications in the loan system.
• Approve loan funding activity, including wires, payments, and rate updates.
• Follow procedures and complete work per controls and service standards.
• Use multiple systems to complete end-to-end quality reviews and approvals.
• Communicate with processing teams to resolve missing or inconsistent items.
• Track daily workload to meet SLAs and team goals.
• Participate in manager-assigned projects and contribute to process improvements.
• Work occasional overtime to support business needs and deadlines.

Skills

Attention to detail

Judgment

Communication

Learning new applications

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

JPMorgan Chase Bank, N.A. is seeking a Quality Control Specialist in loan operations to ensure documentation and transactions are complete, accurate, and timely. You will work in a high-volume environment, review loan documentation for accuracy, and collaborate with processing partners to resolve exceptions.

Your attention to detail and sound judgment support strong risk outcomes. You will review documentation, validate consistency with approvals, and contribute to quality improvements across