Senior Collateral Quality Assurance Specialist

JPMorgan Chase & Co.; Manila; On-site; PHP 550,000 - 700,000; Full time

Job summary

JPMorgan Chase & Co in Manila is seeking a Quality Control Specialist IV to perform independent two-touch quality reviews of collateral documentation, ensuring completeness, proper indexing, and lien perfection. You will identify exceptions, coordinate resolutions with stakeholders, and maintain audit-ready quality standards.

The role emphasizes attention to detail, cross-team collaboration, and the ability to work independently while handling multiple priorities.

Qualifications

• Experience in loan servicing, collateral operations, documentation review, or a related financial services function.
• Knowledge of secured lending documentation and collateral perfection concepts, including UCC filings.
• Strong attention to detail and a focus on quality and accuracy.
• Ability to interpret procedures and apply them to quality reviews.
• Ability to identify issues, assess impact, and escalate for resolution.
• Strong written and verbal communication, with clear documentation of findings.
• Ability to work independently with limited supervision while managing multiple priorities.
• Effective collaboration skills to partner with stakeholders across teams.
• Proficiency with Microsoft Office applications.

Responsibilities

• Index and organize documents according to standard operating procedures.
• Confirm evidence supporting lien perfection and ensure monitoring alerts are established, where applicable.
• Identify missing information, discrepancies, and exceptions and coordinate timely resolution with relevant teams.
• Maintain detailed records of quality checks, findings, and outcomes to support audit readiness.
• Track and communicate quality results and trends with accuracy and appropriate detail.
• Research and respond to stakeholder questions and documentation requests within required timeframes.
• Follow established guidelines, procedures, rules, and regulations while meeting service commitments.
• Contribute to process improvement by documenting issues and recommending practical enhancements.

Skills

Loan servicing

Collateral operations

Documentation review

Financial services

UCC filings

Detail-oriented

Quality reviews

Written and verbal communication

Independent work

Cross-team collaboration

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

JPMorgan Chase & Co in Manila is seeking a Quality Control Specialist IV to perform independent two-touch quality reviews of collateral documentation, ensuring completeness, proper indexing, and lien perfection. You will identify exceptions, coordinate resolutions with stakeholders, and maintain audit-ready quality standards.

The role emphasizes attention to detail, cross-team collaboration, and the ability to work independently while handling multiple priorities.