Senior Quality Control Analyst: Collateral Documentation

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

JPMorgan Chase & Co. in the Philippines is seeking a Quality Control Specialist IV to perform independent quality reviews of collateral documentation, ensuring completeness, proper indexing, and lien perfection.

You will identify exceptions, coordinate resolution with stakeholders, and uphold strong quality standards. The role requires experience in loan servicing, collateral operations, or related financial services, with a focus on accuracy, procedures, and cross-team collaboration to meet

Qualifications

• Experience in loan servicing, collateral operations, documentation review, or a related financial services function.
• Working knowledge of secured lending documentation and collateral perfection concepts, including UCC filings (as applicable)
• Strong attention to detail and consistent focus on quality and accuracy
• Ability to interpret procedures and apply them consistently to quality reviews
• Ability to identify issues, assess impact, and support resolution through escalation and follow-through
• Strong written and verbal communication skills, including clear documentation of findings
• Ability to work independently with limited supervision while managing multiple priorities
• Effective collaboration skills and ability to partner with stakeholders across teams

Responsibilities

• Index and organize documents according to standard operating procedures
• Confirm evidence supporting lien perfection and ensure monitoring alerts are established, where applicable
• Identify missing information, discrepancies, and exceptions and coordinate timely resolution with relevant teams
• Maintain detailed records of quality checks, findings, and outcomes to support audit readiness
• Track and communicate quality results and trends with accuracy and appropriate detail
• Research and respond to stakeholder questions and documentation requests within required timeframes
• Follow established guidelines, procedures, rules, and regulations while meeting service commitments
• Contribute to process improvement by documenting issues and recommending practical enhancements

Skills

Attention to detail

Quality control

Communication skills

Independent worker

Collaboration

Problem solving

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

JPMorgan Chase & Co. in the Philippines is seeking a Quality Control Specialist IV to perform independent quality reviews of collateral documentation, ensuring completeness, proper indexing, and lien perfection.

You will identify exceptions, coordinate resolution with stakeholders, and uphold strong quality standards. The role requires experience in loan servicing, collateral operations, or related financial services, with a focus on accuracy, procedures, and cross-team collaboration to meet