Senior IT Systems & Network Architect for MSP Migrations

Goodman Tech BPO OPC; Taguig; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

Goodman Tech BPO OPC in the Philippines is hiring a Level 4 Senior Systems & Network Engineer for a dedicated offshore seat with a North American MSP. The role is client-facing, leads technical conversations, and drives projects from scoping through cutover to completion.

This is a 1-to-1 placement; no travel is required and all work is performed onsite at the Taguig office. You will manage end-to-end infrastructure projects, own escalation-tiers, and coordinate with after-hours engineers.

Qualifications

• 8+ years hands-on infrastructure engineering with senior escalation ownership.
• End-to-end project delivery; describe personal configurations and cutovers.
• Ability to assess design-level decisions and delivery feasibility.

Responsibilities

• Lead technical conversations with the North American client and set expectations.
• Take ownership of projects from scoping through build, migration and cutover.
• Act as senior escalation point for junior and after-hours engineers.
• Coordinate closely with the client's US team; onsite work at Taguig office.

Skills

MSP experience

Senior escalation ownership

Project delivery

English proficiency

Leadership

Tools

Autotask PSA

Kaseya RMM

IT Glue

SaaS security monitoring

Job description

Goodman Tech BPO OPC in the Philippines is hiring a Level 4 Senior Systems & Network Engineer for a dedicated offshore seat with a North American MSP. The role is client-facing, leads technical conversations, and drives projects from scoping through cutover to completion.

This is a 1-to-1 placement; no travel is required and all work is performed onsite at the Taguig office. You will manage end-to-end infrastructure projects, own escalation-tiers, and coordinate with after-hours engineers.