Senior IT Systems Engineer - Cloud, Security & Support

PayJoy; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Private health insurance

20 days vacation

Phone and home office equipment

Co-working travel perk

Professional development perk

Job summary

PayJoy is seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. The role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.

The ideal candidate will have 6+ years of IT support experience across Windows, Linux, and macOS, plus SaaS/cloud familiarity with Google Workspace, Slack, and SSO integration.

Qualifications

• Bachelor's degree in computer science or related field.
• 6+ years providing IT support across Linux/Windows/macOS architectures.
• Experience with automation engineering, switches and network technologies.
• SaaS/cloud experience (Google Workspace / Slack / 1Password / SSO).
• Strong understanding of system and application integration, automation engineering.
• Able to work off hours for maintenance and projects.

Responsibilities

• Provide Tier 1–2 technical support for hardware, software, and SaaS applications.
• Diagnose and resolve issues for laptops, desktops, mobile devices, and peripherals.
• Support operating systems and productivity tools.
• Document issues, resolutions, and procedures in the ticketing system.
• Support cloud platforms and identity services (Google SSO, IAM).
• Assist with backups, monitoring, and security best practices.
• Manage IT assets and lifecycle from procurement to decommissioning.
• Assist with audits and compliance requirements.

Skills

Linux/Windows/macOS

IT support

SaaS/Cloud experience

Google Cloud

Slack

Jira

SSO

Education

Bachelor's degree in computer science

Tools

Google Workspace

Slack

1Password

Job description

PayJoy is seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. The role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.

The ideal candidate will have 6+ years of IT support experience across Windows, Linux, and macOS, plus SaaS/cloud familiarity with Google Workspace, Slack, and SSO integration.