Senior IT Support — Cloud, Security & IT Ops Lead

Private Advertiser; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO coverage

13th month pay

Paid leave

Onsite Makati

Professional development

Collaborative work environment

Job summary

Private Advertiser in Makati is seeking an experienced Senior IT Support Specialist to provide day-to-day IT support across hardware, software, network, and cloud environments, ensuring reliable and secure operations for the organization.

The role emphasizes Windows Server administration, Microsoft 365 and Google Workspace management, and on-premises to cloud migrations, with proactive monitoring, strong troubleshooting, and effective collaboration with internal teams and external vendors.

Qualifications

• Bachelor’s degree or equivalent in IT or related field.
• Proven experience in IT support, systems admin, or similar role.
• Hands-on knowledge of hardware, software, operating systems, networking, and cloud platforms.
• Experience with Windows Server upgrades and administration.

Responsibilities

• Provide technical support to employees for hardware, software, network, and system issues.
• Install, configure, maintain desktops, laptops, peripherals, OS, and applications.
• Support Windows Server environments with upgrades and troubleshooting.
• Administer Microsoft 365 and/or Google Workspace environments and migrations.
• Assist with on-premises to cloud migrations and infrastructure upgrades.
• Monitor IT systems and network connectivity; proactive issue resolution.
• Manage user accounts, access controls, and device configurations.
• Assist with data backup, security controls, and business continuity.
• Maintain IT documentation and asset records.
• Support IT security initiatives and ISO 27001 compliance.
• Coordinate with vendors and participate in IT projects.

Skills

IT support

Systems admin

Cloud platforms

Networking

Windows Server

Microsoft 365

Google Workspace

ISO 27001

Communication skills

Problem-solving

Education

Bachelor’s degree in IT

Tools

Active Directory

VPNs

Microsoft Intune

Job description

Private Advertiser in Makati is seeking an experienced Senior IT Support Specialist to provide day-to-day IT support across hardware, software, network, and cloud environments, ensuring reliable and secure operations for the organization.

The role emphasizes Windows Server administration, Microsoft 365 and Google Workspace management, and on-premises to cloud migrations, with proactive monitoring, strong troubleshooting, and effective collaboration with internal teams and external vendors.