Senior Insurance Operations Specialist

Manulife/John Hancock; Quezon City; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Manulife/John Hancock in Manila seeks a Business Process Senior Associate for Insurance Operations. You will review client contracts, handle financials such as surrender and transfers, and generate tax and quotation documents, ensuring timely and accurate processing.

The role requires a 4-year business degree, proficiency in MS Office, fast typing, and strong communication with keen attention to detail. The position offers a hybrid work arrangement and equal opportunity employment.

Qualifications

• Graduate of a 4-year Business Degree or equivalent.
• Proficient in MS Office Applications (Word, Excel and PowerPoint).
• Fast typing skills (35 words/minute and up).
• Strong verbal and written communications skills are required.
• A good eye for detail and sharp analytical skills.

Responsibilities

• Review client contracts containing Personal Identifiable Information (PII) and account details.
• Handle financial requests and ensure timely processing to avoid negative financial impact.
• Process surrender requests and manage guaranteed amounts and scheduled payments.
• Prepare quotations with estimated and actual amounts from the system upon request.
• Review tax forms and update systems for tax withholding requests.

Skills

MS Office

Typing 35 wpm

Verbal & written comms

Attention to detail

Analytical skills

Education

Bachelor's degree in Business or related field

Tools

Excel

PowerPoint

Job description

Manulife/John Hancock in Manila seeks a Business Process Senior Associate for Insurance Operations. You will review client contracts, handle financials such as surrender and transfers, and generate tax and quotation documents, ensuring timely and accurate processing.

The role requires a 4-year business degree, proficiency in MS Office, fast typing, and strong communication with keen attention to detail. The position offers a hybrid work arrangement and equal opportunity employment.