Senior HR Operations & Payroll Lead

Hammerjack Pty Ltd; Metro Manila; On-site; PHP 670,000 - 893,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an experienced HR Operations Specialist to manage end-to-end onboarding and the employee lifecycle, ensuring accurate records and timely HR system updates. You will coordinate with Talent Acquisition, Payroll, Finance, IT and other teams to support workforce operations, validate payroll inputs, and respond to employee queries.

The role requires a Bachelor's degree and 4–9 years in HR operations, with hands-on experience in Shared Services or Managed Services, and

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• 4–9 years of experience in HR Operations, Employee Lifecycle Management, or Workforce Administration.
• Hands-on HR Operations experience in a Shared Services, Staffing, or Managed Services environment
• Experience supporting client-facing HR operations is an advantage.
• Good understanding of payroll coordination, attendance administration, HR documentation, and employee lifecycle processes.
• Working knowledge of the Philippine Labor Code and statutory employment requirements.
• Excellent verbal and written English communication skills.
• Strong stakeholder management, interpersonal, and customer service skills.
• High level of professionalism, confidentiality, and attention to detail.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.

Responsibilities

• Manage end-to-end employee onboarding, including pre-employment documentation, orientation, and induction.
• Administer employee lifecycle activities such as confirmations, transfers, contract updates, and separations.
• Maintain accurate employee records and ensure timely updates in HR systems.
• Coordinate with Talent Acquisition, Payroll, Finance, IT, and other internal teams to support workforce operations.
• Validate attendance, leave, overtime, incentives, salary revisions, reimbursements, and other payroll inputs before processing.
• Prepare and submit payroll-related inputs accurately and within defined timelines.
• Respond to employee queries related to payroll, attendance, leave, and HR operations.
• Act as the primary HR contact for employees, providing timely guidance and operational support.
• Handle employee concerns and HR operational matters with professionalism and confidentiality.
• Support employee engagement initiatives, wellness programs, and recognition activities.
• Build and maintain strong relationships with internal and client stakeholders, ensuring responsive and high-quality HR support.
• Coordinate with internal teams to resolve operational issues and ensure service excellence.

Skills

HR Operations

Employee lifecycle

Payroll coordination

Stakeholder management

MS Office

Education

Bachelor's degree in HR or related field

Tools

HRIS systems

Payroll software

Job description

Hammerjack Pty Ltd is seeking an experienced HR Operations Specialist to manage end-to-end onboarding and the employee lifecycle, ensuring accurate records and timely HR system updates. You will coordinate with Talent Acquisition, Payroll, Finance, IT and other teams to support workforce operations, validate payroll inputs, and respond to employee queries.

The role requires a Bachelor's degree and 4–9 years in HR operations, with hands-on experience in Shared Services or Managed Services, and