Senior Healthcare Staffing Recruiter (After-Hours)

LanguageLine Solutions UK; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive HMO Coverage

Early Regularization eligibility

Job summary

PSG Global Solutions in the Philippines is seeking a highly organized Senior Recruiter to manage urgent staffing requests and coordinate nurse availability outside regular hours.

You will contact nurses via calls, SMS, and email, confirm availability and compliance, and process shift bookings using staffing systems. This role requires strong English communication, sharp attention to detail, and the ability to prioritize time-sensitive staffing in a fast-paced environment.

Qualifications

• At least 1 year of experience in recruitment, staffing coordination, workforce scheduling, customer service (Healthcare BPO), or related operations.
• Strong spoken and written English communication skills.
• Comfortable handling inbound and outbound calls, email correspondence, and SMS communication.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple requests and prioritize urgent staffing requirements.
• Strong problem-solving skills and sound judgment in time-sensitive situations.
• Familiarity with staffing systems, ATS, CRM platforms, or scheduling tools is an advantage.
• Ability to work independently with minimal supervision.
• Willingness to work flexible schedules, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Receive and manage urgent staffing requests from healthcare facilities during after-hours operations.
• Contact nurses and healthcare professionals through outbound calls, SMS, and email regarding available shifts.
• Confirm candidate availability, eligibility, and compliance with client staffing requirements.
• Process and confirm authorized shift bookings accurately using designated staffing systems.
• Manage shift cancellations, schedule changes, and urgent staffing adjustments.
• Provide timely updates to healthcare workers, clients, and internal stakeholders.
• Maintain accurate records of staffing requests, candidate outreach, confirmed bookings, and follow-up activities.
• Escalate unresolved staffing concerns and ensure proper handover to the daytime operations team.
• Prioritize urgent staffing requirements while maintaining service quality and established turnaround times.

Skills

English communication

Organizational skills

Time management

Prioritization

Problem-solving

Independent worker

Flexibility

Tools

ATS

CRM platforms

Scheduling tools

Job description

PSG Global Solutions in the Philippines is seeking a highly organized Senior Recruiter to manage urgent staffing requests and coordinate nurse availability outside regular hours.

You will contact nurses via calls, SMS, and email, confirm availability and compliance, and process shift bookings using staffing systems. This role requires strong English communication, sharp attention to detail, and the ability to prioritize time-sensitive staffing in a fast-paced environment.