Senior Executive - Process Training

EXL Talent Acquisition Team; Mantalongon; On-site; PHP 335,000 - 558,000; Full time

Job summary

EXL Talent Acquisition Team in Cebu is seeking a trainer to educate and develop staff to meet client requirements. The role centers on transferring process knowledge and the skills needed to perform tasks in production.

The position includes helping design curricula, conducting training needs analysis, creating content for updates, organizing cross- and up-skilling sessions, and reporting to process owners.

Experience in curriculum development and training coordination is valuable for this role.

Job description

Position Overview

The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for providing assistance in the following: developing and improving the process-specific curriculum, conducting training needs analysis, creating content to meet the client-set updates, organizing cross- and up-skill training, and reporting to process owners.