Remote Process Training Lead — Onboarding & Excellence

Compliant Business Processing Philippines, Inc.; Pasay; Remote; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Internet allowance

PC provided

HMO and Life insurance coverage

Job summary

Compliant Business Processing Philippines, Inc. is seeking an Implementation Process Expert/Trainer to lead the development, execution, and review of training programs.

You will onboard new employees, assess progress, and continuously improve training content and materials. You will coordinate schedules, measure effectiveness, and collaborate with teams to address training needs, including in-house workshops and external provider liaison.

Qualifications

• Experience in corporate training and onboarding programs.
• Ability to assess learning progress and adjust curricula.
• Proficient in creating manuals, guides, and course content.
• Able to coordinate schedules and invite participants.
• Skilled in evaluating training effectiveness.
• Comfortable delivering in-house workshops.
• Familiarity with Cargowise is preferred.

Responsibilities

• Guide new employees’ on-boarding and transition from trainee to full-time member of their account/team.
• Assess trainees’ understanding and progress and adjust the program accordingly.
• Develop, tweak, and maintain training manuals, content and guides, and course materials.
• Coordinate training schedules and send invitations for participants.
• Measure training effectiveness on a regular basis.
• Participate in internal and external training calibrations.
• Conduct refresher trainings as needed.
• Collaborate with Marketing to prepare training materials (module summaries, videos, PowerPoint).
• Work with OM/TL to identify company training needs.
• Demonstrate skills by conducting in-house workshops.
• Liaise with external training providers as needed.
• Experience in Cargowise.

Skills

Onboarding

Training delivery

Curriculum development

Performance measurement

Cargowise

Vendor liaison

Tools

PowerPoint

MS Office

Job description

Compliant Business Processing Philippines, Inc. is seeking an Implementation Process Expert/Trainer to lead the development, execution, and review of training programs.

You will onboard new employees, assess progress, and continuously improve training content and materials. You will coordinate schedules, measure effectiveness, and collaborate with teams to address training needs, including in-house workshops and external provider liaison.