Senior Director, QA

Centric Brands; Manila; On-site; PHP 180,000 - 260,000; Full time

Job summary

Centric Brands is seeking a seasoned quality assurance and compliance leader to manage QA operations, drive process improvements, and ensure adherence to regulatory and vendor quality standards. The role requires coordinating regional teams, audits, and continuous improvement initiatives across manufacturing partners.

The ideal candidate will have deep garment industry knowledge, strong communication skills, and the ability to navigate complex cross-functional challenges.

Qualifications

• 15+ years in quality assurance, compliance, engineering or manufacturing.
• At least 5 years in a senior management role.
• Knowledge of latest quality management and good manufacturing practices.

Responsibilities

• Lead regional QA teams to meet quality requirements and comply with legal regulations.
• Manage KPI to drive operational excellence.
• Assess and improve standard operating procedures and processes.
• Maintain vendor/supplier scorecards to drive continuous improvement.
• Champion performance management to develop teams and build succession plans.
• Collaborate to develop vendor/factory training programs for long-term self-sufficiency.
• Support QA Apps system development to improve inspection efficiency and data reporting.
• Engage stakeholders to build strong internal and external partnerships.

Tools

Microsoft Office

Job description

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include

Leadership in QA operations management, KPI management, team building, SOP development, customer engagement, team performance management, vendor/factory training, Social Compliance and CTPAT. Ensure first right quality and on time delivery. Hands-on leader and creative strategist skilled at navigating ambiguity to deliver impactful, out-of-the-box business resolutions.

• Lead all regional teams to drive execution to meet or exceed customers’ quality requirements and to comply with legal regulations
• Manage KPI to drive operational excellence
• Assess and improve standard operating procedures and processes
• Maintain vendor/supplier scorecard based on established KPI and metrics to drive continuous improvement
• Champion performance management to develop teams and to build succession plan
• Collaborate to devlop vendor/factory training program with an objective to enable vendor/factory self-sufficient and self-certification in the long term base on DHU.
• Partner with North America to support field factory Good Manufacturing Process by conducting Technical audit base on Centric minimum requirements.
• Support QA Apps system development to drive efficiency during inspection process and to facilitate data capturing and management reporting
• Engage relevant stakeholders in business internally and externally to build working relationship
• Engage relevant stakeholders in business internally and externally to deal with difficult situation where joint intervention and decision is required

Requirements

Additional Requirements

• 15+ years of working experience in quality assurance / compliance / engineering / manufacturing of which 5 years in senior management role
• Knowledge in latest quality management and good manufacturing practices
• Technical Knowledge of Garment Manufacturing Process from First in to last out of factory.
• Technical knowledge in Pattern making, grading and shrinkage distribution.
• Capable in multi-tasking with analytical mindset, problem solving, details oriented and embracing diversity
• Excellent verbal and written communications skills, champion in communication
• Proficient in Microsoft Office, championed the adoption of digital tools

Competency Requirements ( (if applicable) )

Leadership Commitments:

• Inspire Others
• Grow Talent
• Promote Belonging
• Spark Ownership

Behavioral Competencies:

• Decision Making
• Communication
• Collaboration
• C ommitment
• Conflict Management and Problem Solving

Language Proficiency:

Fluent in: English

Specific Working Conditions

Frequent travel is required to support all local team and factory.

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