Senior D365 CRM Architect: Design, Integrate & Lead

EY; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

EY Philippines seeks a seasoned D365 CRM Architect to lead architecture, design, and customization across Sales, Service and Marketing modules. You will implement complex CRM configurations, plugins, and integrations using .NET technologies within an agile delivery model.

The role emphasizes collaboration with client teams, hands-on development, and mentoring junior resources while ensuring delivery aligns with business goals and data migration needs.

Qualifications

• Minimum 5+ years CRM configuration and customization experience is required.
• Hands-on development experience with plugins and client-side JavaScript.
• Experience on large transformation programs in onshore/offshore delivery model.
• Client-facing engagements and strong written/verbal communication.
• Design and coding with Visual Studio, C# and Dynamics CRM components.
• Familiarity with agile delivery, CI/CD, and SQL relational databases.
• Analytical and problem-solving skills; ability to work creatively.
• BE/B.Tech./MCA/MBA with 8+ years in the industry.

Responsibilities

• Design next-generation digital architecture for CRM engagements.
• Participate in analyse and design phases; translate business requirements into solutions.
• Lead application design sessions; recommend solutions.
• Implement and customize D365 CRM configurations and integrations.
• Develop CRM applications using .NET plugins and ASP.NET extensions.
• Ensure designs align with business requirements and drive delivery.
• Collaborate within a team; adapt to changing workloads.
• Mentor project resources and foster a quality culture.

Skills

CRM Configuration

Plugins & JavaScript

Dynamics CRM

Agile & CI/CD

SQL & Relational DB

Analytical & Problem-solving

Communication skills

8+ years industry experience

Education

BE/B.Tech./MCA/MBA

Tools

Visual Studio

C#

IIS-Dynamics CRM

Typescript

Job description

EY Philippines seeks a seasoned D365 CRM Architect to lead architecture, design, and customization across Sales, Service and Marketing modules. You will implement complex CRM configurations, plugins, and integrations using .NET technologies within an agile delivery model.

The role emphasizes collaboration with client teams, hands-on development, and mentoring junior resources while ensuring delivery aligns with business goals and data migration needs.