Senior D365 CRM Architect — Design & Integration

Ernst & Young Advisory Services Sdn Bhd; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd in the Philippines is seeking an experienced D365 CRM Architect to design the next generation digital architecture across Sales, Service and Marketing modules. The role requires 8+ years in CRM configuration and customization, plus strong C# and SQL skills.

You will lead engagement teams, collaborate with client stakeholders to translate business needs into robust CRM solutions and participate in enterprise transformation programs, often in

Qualifications

• Minimum 8+ years of CRM Configuration & Customization experience is a must.
• Must have worked on large transformation programs in onshore/offshore delivery model.
• Must have worked on client-facing engagements.

Responsibilities

• Work on CRM engagements to design the next generation digital architecture.
• Be involved in analyse and design phases of a project.
• Collaborate with client teams to translate business requirements into solutions.
• Execute and participate in application design sessions and make solution recommendations.
• Deep understanding of Integration & Data Migration methods/tools within D365 CRM.
• Deep knowledge of configuring and customizing CRM applications.
• Ensure that design aligns with business requirements.
• Work cooperatively in a team environment.
• Remain flexible on changing workloads.

Skills

CRM Configuration & Customization

C# & Visual Studio

SQL

Agile delivery

Communication skills

Problem solving

Education

BE/B.Tech., MCA, MBA

Tools

Dynamics CRM

IIS

SQL Server

Job description

Ernst & Young Advisory Services Sdn Bhd in the Philippines is seeking an experienced D365 CRM Architect to design the next generation digital architecture across Sales, Service and Marketing modules. The role requires 8+ years in CRM configuration and customization, plus strong C# and SQL skills.

You will lead engagement teams, collaborate with client stakeholders to translate business needs into robust CRM solutions and participate in enterprise transformation programs, often in