CRM Architect Lead: Dynamics 365 & Power Platform

EY; Philippines; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

EY in the Philippines seeks a Senior Manager – CRM Architect to lead Dynamics 365 and Power Platform design across the project lifecycle. You will guide architecture, requirements, and delivery to meet client outcomes and drive cloud adoption.

You will collaborate with delivery teams, influence stakeholders, and ensure quality through advisory and enablement activities. Strong D365/PowerPlatform expertise and agile delivery are essential.

Qualifications

• Minimum 14+ years CRM solution architecture experience.
• Excellent communication with end clients.
• Deep technical understanding of D365 CRM and Power Platform.
• Estimating & solutioning using Dynamics 365

Responsibilities

• Providing technical architecture, requirements and design guidance during the Project Lifecycle during delivery
• Must understand business outcomes and how the proposed solution meets client requirements
• Understand delivery tools like Azure DevOps and influence the delivery team to adopt them
• Understand interdependencies and help plan project sprints
• Envision best solution based on Microsoft Dynamics 365 and Power Platform
• Propose the solution, define architecture and estimate cost and schedule
• Take accountability for technical estimates and adapt based on experience
• Advise on multi-scenario cloud D365 implementations
• Play a vital part in delivery team to focus on quality
• Review Dynamics 365 and Power Platform for QA and risk assessment
• Advisory and Enablement on Microsoft Dynamics 365 projects

Skills

CRM architecture

Dynamics 365

Power Platform

Azure DevOps

Stakeholder communication

Agile delivery

Solution estimation

Cloud solutions

Team leadership

Problem solving

Education

BE/B.Tech./MCA/MBA

Tools

Azure DevOps

API Management

Azure Logic Apps

Azure Functions

Dynamics 365

Power Platform

Job description

EY in the Philippines seeks a Senior Manager – CRM Architect to lead Dynamics 365 and Power Platform design across the project lifecycle. You will guide architecture, requirements, and delivery to meet client outcomes and drive cloud adoption.

You will collaborate with delivery teams, influence stakeholders, and ensure quality through advisory and enablement activities. Strong D365/PowerPlatform expertise and agile delivery are essential.