Senior Customer Support Pro - BPO, Equity & Perks

Recruitify_HR; Quezon City; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO company is hiring a Customer Service Representative in Quezon City. The role requires 3-5 years of experience in customer service and a high school diploma. Responsibilities include providing exceptional support through phone, email, and chat, resolving inquiries, and maintaining accurate records. Candidates should possess strong communication skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. Attractive perks such as performance bonuses and annual trips are included.

Qualifications

• 3-5 years of experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Capacity to work in a fast-paced BPO environment.

Responsibilities

• Provide exceptional customer support through various channels.
• Resolve customer inquiries and issues efficiently.
• Maintain high level of product knowledge for effective assistance.
• Document customer interactions accurately.
• Collaborate with team members to enhance customer experience.

Skills

Strong verbal and written communication skills

Customer-focused

Problem-solving mindset

Education

High School Diploma or equivalent

Job description

A leading BPO company is hiring a Customer Service Representative in Quezon City. The role requires 3-5 years of experience in customer service and a high school diploma. Responsibilities include providing exceptional support through phone, email, and chat, resolving inquiries, and maintaining accurate records. Candidates should possess strong communication skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. Attractive perks such as performance bonuses and annual trips are included.