Customer Care Pro — Equity, Bonus & HMO

Recruitify_HR; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency in Manila is seeking a Customer Service Representative to assist customers via phone, email, and chat. Ideal candidates have 1-3 years of experience in customer service and hold a high school diploma. Responsibilities include resolving inquiries and maintaining records. The position offers various benefits such as a performance bonus, HMO, and an annual company trip. Work may require flexible hours in a fast-paced environment.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment.
• May require flexible hours, including evenings and weekends.

Responsibilities

• Assist customers with inquiries via phone, email, or chat.
• Resolve customer issues efficiently and effectively.
• Maintain detailed records of customer interactions.

Skills

Strong communication

Problem-solving skills

Customer-oriented mindset

Patience

Empathy

Education

High School Diploma or equivalent

Job description

A leading recruitment agency in Manila is seeking a Customer Service Representative to assist customers via phone, email, and chat. Ideal candidates have 1-3 years of experience in customer service and hold a high school diploma. Responsibilities include resolving inquiries and maintaining records. The position offers various benefits such as a performance bonus, HMO, and an annual company trip. Work may require flexible hours in a fast-paced environment.