Customer Support Specialist: Fast-Paced Call Center + HMO

Recruitify_HR; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency in Pasay is seeking a Call Center Representative. This on-site role is suitable for entry-level candidates with a Bachelor's degree. The representative will handle customer inquiries, provide information about products, and document interactions. Strong communication skills and a customer-oriented mindset are essential. Successful candidates will have opportunities for performance bonuses and other incentives while working in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 0–2 years of experience in customer service or call center.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Handle incoming calls and assist customers with inquiries.
• Provide accurate information about products and services.
• Document customer interactions and follow up on issues.
• Achieve performance metrics related to call handling.
• Collaborate with team members to improve service delivery.

Skills

Strong communication skills

Interpersonal skills

Multitasking ability

Customer-oriented mindset

Problem-solving abilities

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency in Pasay is seeking a Call Center Representative. This on-site role is suitable for entry-level candidates with a Bachelor's degree. The representative will handle customer inquiries, provide information about products, and document interactions. Strong communication skills and a customer-oriented mindset are essential. Successful candidates will have opportunities for performance bonuses and other incentives while working in a fast-paced environment.