Senior Corporate Travel Advisor - VIP & GDS Sabre

JPMorgan Chase & Co.; Manila; On-site; PHP 420,000 - 720,000; Full time

Job summary

JPMorgan Chase & Co. in Manila is seeking a seasoned Corporate Servicing Travel Advisor IV to deliver exceptional travel service for high-profile clients.

You will book travel, resolve issues promptly, and liaise with vendors to meet client expectations while leveraging conflict management and CRM to de-escalate challenging situations. You will use travel technology and AI-enabled tools to optimize itineraries and monitor details across the full travel lifecycle, applying strong attention to

Qualifications

• 3+ years of Corporate Travel & GDS (Sabre) experience.
• Proven ability to coordinate and fulfill travel bookings in line with client preferences and firm standards.
• Proficient understanding of customer experience and the ability to understand how customers interact and perceive a brand or business throughout the entire customer journey.

Responsibilities

• Coordinate and fulfill travel bookings for clients, ensuring all details align with client preferences and company standards
• Utilize travel management technology tools to optimize the travel process, from initial booking to final itinerary confirmation
• Identify and promptly resolve complex travel-related issues, leveraging conflict management and CRM to de-escalate
• Analyze travel logistics and client feedback to identify areas for improvement and contribute to the development of new solutions
• Maintain professional relationships with vendors, negotiating as necessary to ensure client expectations are met and exceeded
• Communicate effectively and efficiently, with an expectation of engaging with high profile and VIP clients

Job description

JPMorgan Chase & Co. in Manila is seeking a seasoned Corporate Servicing Travel Advisor IV to deliver exceptional travel service for high-profile clients.

You will book travel, resolve issues promptly, and liaise with vendors to meet client expectations while leveraging conflict management and CRM to de-escalate challenging situations. You will use travel technology and AI-enabled tools to optimize itineraries and monitor details across the full travel lifecycle, applying strong attention to