Executive Corporate Travel Advisor

Aumni; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Chase Travel in the JPMorganChase family seeks a Corporate Servicing Travel Advisor IV to deliver exceptional service to corporate clients, booking travel, resolving issues, and liaising with vendors to ensure client satisfaction.

You will use Sabre and travel-technology tools to optimize the booking process, manage VIP expectations, and contribute to process improvements within a dynamic travel organization.

Qualifications

• Must have at least 3 years of Corporate Travel & GDS (Sabre) experience.
• Proven ability to coordinate and fulfill travel bookings in line with client preferences and firm standards.
• Demonstrated ability to utilize travel management technology tools, including travel planning software and booking systems, to optimize the travel process.
• Showcase capacities in conflict management and customer relationship management, with the ability to promptly resolve travel-related issues and maintain professional relationships with clients and vendors.
• Developing analytical thinking skills, with the ability to systematically organize, compare, and evaluate various aspects of a situation to identify key information and potential areas for improvement.
• Proficient understanding of customer experience and the ability to understand how customers interact and perceive a brand or business throughout the entire customer journey.
• Exposure to AI-enabled business tools and willingness to adopt emerging technologies that support process improvement and operational excellence.

Responsibilities

• Coordinate and fulfill travel bookings for clients, ensuring all details align with client preferences and company standards.
• Utilize travel management technology tools to optimize the travel process, from initial booking to final itinerary confirmation.
• Identify and promptly resolve complex travel-related issues, leveraging your skills in conflict management and customer relationship management to de-escalate.
• Analyze travel logistics and client feedback to identify areas for improvement and contribute to the development of new solutions.
• Maintain professional relationships with vendors, negotiating as necessary to ensure client expectations are met and exceeded.
• Communicate effectively and efficiently, with an expectation of being able to engage with high profile and VIP clients.

Skills

Corporate Travel

GDS Sabre

Vendor relations

Conflict management

CRM

Travel technology

AI tools

Tools

Travel planning software

Booking systems

Job description

Chase Travel in the JPMorganChase family seeks a Corporate Servicing Travel Advisor IV to deliver exceptional service to corporate clients, booking travel, resolving issues, and liaising with vendors to ensure client satisfaction.

You will use Sabre and travel-technology tools to optimize the booking process, manage VIP expectations, and contribute to process improvements within a dynamic travel organization.