Elite Corporate Travel Advisor IV: VIP Service & Logistics

JPMorgan Chase & Co.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Manila is seeking an experienced Corporate Servicing Travel Advisor IV to join Chase Travel. You will deliver outstanding service to travel clients, coordinate bookings, resolve issues promptly, and liaise with vendors to meet client expectations.

With strong conflict management, analytical thinking, and a solid understanding of travel technology, you will optimize the end-to-end travel process for high-profile clients from booking to itinerary confirmation.

Qualifications

• Minimum 3 years of Corporate Travel & GDS (Sabre) experience in EMEA point of sale.
• Proven ability to coordinate and fulfill travel bookings to client preferences and firm standards.
• Experience using travel management technology tools to optimize the booking process.
• Strong conflict management and client relationship management skills to de-escalate issues.

Responsibilities

• Coordinate and fulfill travel bookings ensuring alignment with client preferences and standards.
• Use travel management technology to optimize the travel process from booking to itinerary.
• Identify and resolve complex travel-related issues, de-escalating conflicts with clients.
• Analyze travel logistics and client feedback to identify improvements.
• Maintain professional relationships with vendors, negotiating as necessary to meet client expectations.
• Communicate effectively with high-profile and VIP clients.

Skills

Conflict management

Customer relationship management

Analytical thinking

Travel technology knowledge

Tools

Sabre GDS

Travel management software

Booking systems

Job description

JPMorgan Chase & Co. in Manila is seeking an experienced Corporate Servicing Travel Advisor IV to join Chase Travel. You will deliver outstanding service to travel clients, coordinate bookings, resolve issues promptly, and liaise with vendors to meet client expectations.

With strong conflict management, analytical thinking, and a solid understanding of travel technology, you will optimize the end-to-end travel process for high-profile clients from booking to itinerary confirmation.