Senior Collections Strategist — Hybrid/Flexible Hours

Henkel Corporation; Makati; Hybrid; PHP 502,000 - 725,000; Part time

Benefits offered by this job

Top employer awards in Philippines

Flexible hybrid work model

Diverse growth opportunities

Global wellbeing programs

Gender-neutral parental leave

Job summary

Henkel Philippines is seeking a Senior Collection Specialist (Project-Based) to drive collections, reduce overdue receivables, and ensure timely submission of withholding tax certificates. You will work with customers and internal stakeholders to resolve payment issues, maintain accurate records, and navigate SAP-driven processes.

The role requires 2+ years in collections, strong communication, and the ability to work in a hybrid Makati office from 9:00 AM to 6:00 PM, Philippines time.

Qualifications

• 2+ years in Collections or Accounts Receivable or credit management
• Knowledge of Philippine BIR Form 2307 (Withholding Tax Certificates)
• Experience using SAP for collections and AR processes; able to navigate SAP
• Strong Excel reporting, data analysis, and collection performance tracking

Responsibilities

• Monitor accounts receivable aging reports, overdue balances, and customer payment trends to identify collection priorities and drive timely collections
• Contact customers via phone and email to follow up on invoices, payment commitments, payment plans, and overdue balances
• Execute collection strategies and escalation processes to support cash targets and reduce aging receivables
• Collect, validate, organize, and maintain records of BIR Form 2307 and related documentation
• Partner with Sales, Finance, Tax, Customer Service and regional stakeholders to resolve payment disputes and collection issues
• Prepare and maintain collection reports and documentation using SAP, Excel, and other tools
• Follow established collection processes and identify opportunities to improve efficiency and controls

Skills

Collections

Accounts Receivable

Credit Management

Interpersonal Communication

Negotiation

Data Analysis

Stakeholder Management

Hybrid Work Adaptability

Education

Bachelor's degree in Accounting, Finance, Business Administration

Tools

SAP

Excel

Job description

Henkel Philippines is seeking a Senior Collection Specialist (Project-Based) to drive collections, reduce overdue receivables, and ensure timely submission of withholding tax certificates. You will work with customers and internal stakeholders to resolve payment issues, maintain accurate records, and navigate SAP-driven processes.

The role requires 2+ years in collections, strong communication, and the ability to work in a hybrid Makati office from 9:00 AM to 6:00 PM, Philippines time.