Senior Collections Specialist — Hybrid 6-Month Project

Henkel Corporation; Makati; Hybrid; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work arrangement

Growth opportunities

Wellbeing programs

Parental leave

Flexible hours

Job summary

Henkel Philippines is seeking a Senior Collection Specialist (Project-Based) to support the Adhesives business, driving collections, reducing overdue receivables, and ensuring timely tax certificate submission. You will engage customers by phone and email, resolve payment concerns, and maintain accurate records in SAP and Excel.

The role requires at least two years in collections, SAP experience, and a degree in Accounting or Finance.

Qualifications

• Bachelor's degree in Accounting/Finance/Business Administration or related field.
• At least two years of experience in Collections, Accounts Receivable, Credit Management or similar.
• Hands-on experience with Philippine customer collections and knowledge of BIR Form 2307.
• Experience using SAP for collections and AR processes; able to navigate SAP.
• Intermediate Excel skills for reporting and data analysis.

Responsibilities

• Monitor AR aging, overdue balances, and payment trends to drive collections.
• Follow up with customers via phone and email on invoices and payment plans.
• Execute collection strategies and escalation processes to meet cash targets.
• Collect and maintain records of BIR Form 2307 and related docs.
• Collaborate with Sales, Finance, Tax, and Customer Service to resolve disputes.

Skills

Customer relationship management

Communication skills

Critical thinking

Data analysis

Education

Bachelor's degree in Accounting/Finance/BA

Tools

SAP

Excel

Job description

Henkel Philippines is seeking a Senior Collection Specialist (Project-Based) to support the Adhesives business, driving collections, reducing overdue receivables, and ensuring timely tax certificate submission. You will engage customers by phone and email, resolve payment concerns, and maintain accurate records in SAP and Excel.

The role requires at least two years in collections, SAP experience, and a degree in Accounting or Finance.