Senior Collections Analyst – Hybrid, Process Improvement

Accenture in the Philippines

Quezon City

Hybrid

PHP 450,000 - 900,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Accenture in the Philippines is hiring a Senior Analyst for Order to Cash Collections in a hybrid work setup in Quezon City. The candidate will manage the collections process, monitor performance metrics, and support month-end close while identifying process improvements.

At least 3 years in collections and 1 year in supervision are required, with BPO/shared services experience and ERP tools knowledge. The role emphasizes efficiency, first-time quality, and collaboration across teams to maintain

Qualifications

At least 3 years of Collections experience; no domain
With 1 year supervisory experience
With experience in BPO / Shared industry
Background in using ERP Tools is required (generic tools only)

Responsibilities

Manages and executes Order to Cash Collection process.
Supports to maintain and improve service performance metrics reports including collection AR to customers and maintain acceptable level of overdue invoices
Provides status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalates issues in a timely manner while pushing to identify resolutions
Delivers quality, cost-effective service while contributing to process improvement in collections
Owns the accounts receivable subledger and supports month-end close
May provide ad-hoc analyses and summaries as requested