Hybrid Order-to-Cash Ops Senior Analyst

Accenture PLC

Quezon City

Hybrid

PHP 600,000 - 900,000

Full time

9 days ago

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Job summary

Accenture PLC in Quezon City, Philippines, is seeking an Order to Cash Ops Senior Analyst for a hybrid work setup. You will support the OTC Team Lead, drive daily productivity, accuracy targets, and handle complex activities as required.

The role requires 1–2 years of supervisory experience and at least 3 years in Sales/Order Management, Billing, Collections, Deductions Management or Cash Application. You will oversee invoicing, validate data, monitor SLAs, and contribute to continuous

Qualifications

1–2 year supervisory experience.
At least 3 years of relevant experience in Sales/Order Management, Billing, Collections, Deductions Management, or Cash Application.

Responsibilities

Responsible for activities assigned by the OTC Team Lead.
Provides day-to-day work to the group, conducts workload studies, plans activities, sets direction, and evaluates direct reports.
Ensure timely sending of invoices and completeness of supporting documents for billing.
Validate billing data against sales orders and customer PO, and resolve discrepancies.
Monitor productivity and accuracy, identify improvements, and implement corrective actions.
Understand and perform AR lead role; assist AR processors as needed.
Supervise AR processing activities within Manila DC; support staff.
Seek opportunities for Continuous Improvement initiatives; escalate production issues as appropriate.
Ensure work complies with SLAs, metrics, and PIPs for underperforming staff.