Senior Call Center Specialist - Equity & Bonus Eligible

Recruitify_HR; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Annual Company Trip

Free Meals

Sleeping Quarters

Health Insurance (HMO)

Job summary

A leading recruitment firm in Manila is seeking a Call Center Representative to manage incoming calls and provide customer support. The ideal candidate should possess a Bachelor's degree and have 5-8 years of experience in a call center environment. Key responsibilities include resolving customer issues, supplying product information, and maintaining customer records. Competitive salary package with incentives and company perks such as annual trips and health insurance included.

Qualifications

• 5-8 years of experience in a call center or customer service environment.
• Excellent communication and interpersonal skills required.
• Strong problem-solving capabilities needed.

Responsibilities

• Handle incoming calls and customer inquiries professionally.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues effectively.

Skills

Excellent communication skills

Interpersonal skills

Strong problem-solving capabilities

Patience towards customers

Empathy

Ability to work in a fast-paced environment

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment firm in Manila is seeking a Call Center Representative to manage incoming calls and provide customer support. The ideal candidate should possess a Bachelor's degree and have 5-8 years of experience in a call center environment. Key responsibilities include resolving customer issues, supplying product information, and maintaining customer records. Competitive salary package with incentives and company perks such as annual trips and health insurance included.