Senior Call Center Agent – Makati | Equity & HMO

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm is seeking a Customer Service Agent to join their team in Makati. The role involves providing exceptional customer service through effective communication and problem-solving. Ideal candidates should have 5-8 years of experience and a diploma in a relevant field. Key responsibilities include handling inbound and outbound calls, resolving customer inquiries, and assisting in training new team members. The position offers a full-time contract with various perks including a salary of 25K-40K and employee recognition programs.

Qualifications

• 5-8 years of experience preferred in customer service.
• Ability to work under pressure while maintaining professionalism.
• Patience and empathy in dealing with customers.

Responsibilities

• Provide exceptional customer service through effective communication.
• Handle inbound and outbound calls professionally.
• Resolve customer inquiries efficiently.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Education

Diploma in a relevant field

Job description

A recruitment firm is seeking a Customer Service Agent to join their team in Makati. The role involves providing exceptional customer service through effective communication and problem-solving. Ideal candidates should have 5-8 years of experience and a diploma in a relevant field. Key responsibilities include handling inbound and outbound calls, resolving customer inquiries, and assisting in training new team members. The position offers a full-time contract with various perks including a salary of 25K-40K and employee recognition programs.