Customer Service Agent in Call Centers. Salary upto 25K-40K.

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm is seeking a Customer Service Agent to join their team in Makati. The role involves providing exceptional customer service through effective communication and problem-solving. Ideal candidates should have 5-8 years of experience and a diploma in a relevant field. Key responsibilities include handling inbound and outbound calls, resolving customer inquiries, and assisting in training new team members. The position offers a full-time contract with various perks including a salary of 25K-40K and employee recognition programs.

Qualifications

• 5-8 years of experience preferred in customer service.
• Ability to work under pressure while maintaining professionalism.
• Patience and empathy in dealing with customers.

Responsibilities

• Provide exceptional customer service through effective communication.
• Handle inbound and outbound calls professionally.
• Resolve customer inquiries efficiently.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Education

Diploma in a relevant field

Job description

Customer Service Agent in Call Centers. Salary upto 25K-40K.

On-site - Makati. 5-10 Years Experience. Diploma. Full-time.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service through effective communication and problem-solving.
• Handle inbound and outbound calls while maintaining a professional demeanor.
• Resolve customer inquiries efficiently and accurately.
• Document customer interactions and feedback in a detailed manner.
• Assist in training new team members and sharing best practices.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and the ability to work under pressure
• Responsibilities and Duties: Ability to follow company protocols and procedures effectively

Working Location

Alphaland Southgate 3/F Alphaland South Gate Mall, Magallanes, Makati City