Customer Care Specialist — Inbound/Outbound Calls

Miranda HR; Makati; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment firm is looking for a Call Center Representative in Makati. This full-time role requires a High School diploma and offers on-the-job training. The ideal candidate should be proficient in English, have excellent customer service skills, and be able to handle inquiries effectively. Responsibilities include managing calls and assisting customers with their needs, all while collaborating with team members to improve service delivery. Incentives and government-mandated benefits are provided to employees.

Qualifications

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills: Proficient in English, customer service orientation, strong interpersonal skills.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Assist customers with inquiries and resolve issues.
• Maintain accurate records of customer interactions.

Skills

Proficient in English Language

Strong customer service orientation

Effective problem-solving abilities

Basic technical skills

Strong interpersonal skills

Organizational abilities

Education

High School diploma or equivalent

Job description

A recruitment firm is looking for a Call Center Representative in Makati. This full-time role requires a High School diploma and offers on-the-job training. The ideal candidate should be proficient in English, have excellent customer service skills, and be able to handle inquiries effectively. Responsibilities include managing calls and assisting customers with their needs, all while collaborating with team members to improve service delivery. Incentives and government-mandated benefits are provided to employees.