Experienced Call Center Agent - 35K + Equity & Bonuses

Recruitify_HR; Makati; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Free Meals

Annual Company Trip

HMO

Job summary

A leading recruitment firm is hiring for a Call Center Agent position located in Makati, Philippines. The role requires 3-5 years of experience in customer service. Responsibilities include handling inquiries, providing product information, resolving complaints, and maintaining databases. The company offers a competitive salary up to 35K and benefits like performance bonuses, health insurance, and annual trips.

Qualifications

• 3–5 years of experience in a call center or customer service role.

Responsibilities

• Handle customer inquiries with professionalism and empathy.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and in a timely manner.
• Document customer interactions in the database.
• Meet or exceed performance metrics and targets.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to work well in a team

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment firm is hiring for a Call Center Agent position located in Makati, Philippines. The role requires 3-5 years of experience in customer service. Responsibilities include handling inquiries, providing product information, resolving complaints, and maintaining databases. The company offers a competitive salary up to 35K and benefits like performance bonuses, health insurance, and annual trips.