Senior Call Center Agent – Equity & Bonuses | HMO (On-site)

Recruitify_HR; Mandaluyong; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

HMO Day 1

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is seeking Call Center Agents in Mandaluyong, Philippines. Candidates should have 5-8 years of experience in customer service and possess strong communication skills. This full-time on-site role offers various benefits including HMO from day one, a performance bonus, and opportunities for employee recognition. Applicants must also be adaptable to a flexible schedule with potential weekend work, ensuring high standards of customer interaction in a fast-paced environment.

Qualifications

• 5–8 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and meet targets.
• Flexible shifts and availability to work on weekends.

Responsibilities

• Engage with customers to understand their needs and provide accurate information.
• Handle inquiries efficiently while maintaining high customer satisfaction.
• Resolve customer issues through effective communication and problem-solving.

Skills

Excellent verbal communication

Excellent written communication

Strong interpersonal skills

Customer-centric attitude

Education

Bachelor’s degree in any relevant field

Job description

A leading recruitment firm is seeking Call Center Agents in Mandaluyong, Philippines. Candidates should have 5-8 years of experience in customer service and possess strong communication skills. This full-time on-site role offers various benefits including HMO from day one, a performance bonus, and opportunities for employee recognition. Applicants must also be adaptable to a flexible schedule with potential weekend work, ensuring high standards of customer interaction in a fast-paced environment.