Senior Business Analyst: HRIS & Process Improvement

Business Process Outsourcing International, Inc.; Makati; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Business Process Outsourcing International, Inc. in Manila seeks a Senior Business Analyst to drive requirements analysis, process improvement, system implementations, and stakeholder coordination.

You will translate business needs into effective system and process solutions. The ideal candidate has strong experience in business analysis, process mapping, requirements gathering, UAT, and enterprise application implementation, preferably with exposure to HRIS, payroll, timekeeping, or workforce

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, Human Resource Management, Management Information Systems.
• At least 3 years of experience in Business Analysis, Systems Analysis, HRIS implementation, or a related field.
• Hands-on experience in requirements gathering, business process analysis, process mapping, gap analysis, business rules documentation, functional requirements documentation, system testing and validation, UAT coordination, and system implementation.
• Strong analytical and problem-solving skills and excellent communication, presentation, coordination, and stakeholder management.
• Experience with HRIS, payroll, timekeeping, or workforce management systems is highly preferred; familiarity with Agile methodologies and tools like Azure DevOps, JIRA, SQL, and Power BI.

Responsibilities

• Lead and facilitate requirements gathering sessions with business users and key stakeholders.
• Analyze business requirements, existing processes, and system capabilities to identify gaps, risks, and improvement opportunities.
• Translate business requirements into clear and actionable functional requirements and system specifications.
• Develop and maintain business analysis documentation: Business Rules, Process Design Documents, Process Maps, Work Instructions, Business and Functional Requirements, User Stories and Acceptance Criteria.
• Map current and future-state processes and recommend improvements where appropriate.
• Collaborate with technical teams to ensure requirements are understood and translated into system solutions.
• Support HRIS, payroll, timekeeping, and workforce management system implementations from planning through go-live.
• Develop and coordinate UAT activities, including test scenarios, test cases, issue tracking, and validation of results.
• Investigate and resolve system issues and requirement-related concerns with users and technical teams.
• Validate system functionality against approved requirements and specifications.
• Participate in system implementation activities: configuration review, data validation, testing, deployment prep, go-live support.
• Monitor project requirements, dependencies, issues, and changes throughout the lifecycle.
• Facilitate communication between business stakeholders and technical teams to ensure alignment.
• Identify opportunities to improve business processes and user experience and support Agile project activities.

Skills

Requirements Gathering

Process Mapping

Gap Analysis

Business Rules Documentation

Functional Requirements

Process Design

Work Instructions

User Stories & Acceptance Criteria

Education

Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, Human Resource Management, Management Information Systems

Tools

Azure DevOps

JIRA

SQL

Power BI

Job description

Business Process Outsourcing International, Inc. in Manila seeks a Senior Business Analyst to drive requirements analysis, process improvement, system implementations, and stakeholder coordination.

You will translate business needs into effective system and process solutions. The ideal candidate has strong experience in business analysis, process mapping, requirements gathering, UAT, and enterprise application implementation, preferably with exposure to HRIS, payroll, timekeeping, or workforce