Junior Business Systems Analyst - Drive Process Improvements

Bioessence Group of Companies; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Bioessence Group of Companies is seeking a Business Systems Analyst in Manila to analyze business requirements and translate them into practical system solutions. You will bridge business users and technical teams while documenting processes, workflows, and specifications.

You will collaborate with IT, vendors, and stakeholders to implement enhancements, perform testing (including UAT), and support ongoing improvements across ERP, POS, CRM, and related systems.

Qualifications

• Bachelor's degree in IT, CS, IS, business or related field is required.
• Proven experience in business analysis, systems analysis, or similar roles.
• Strong understanding of business processes and requirements gathering.
• Experience with POS, ERP, CRM, inventory, HRIS, finance or related applications is advantageous.
• Experience in system testing, UAT, troubleshooting, implementation, and support is preferred.

Responsibilities

• Analyze business requirements and document them clearly for tech teams.
• Evaluate existing systems and processes to identify improvement opportunities.
• Translate requirements into functional specs, flows, user stories, and system specs.
• Prepare BRDs, functional specs, process maps, and project documents.
• Coordinate with IT, developers, vendors, and providers to implement requirements.
• Support implementation, configuration, integration, and optimization of systems.
• Conduct system testing, UAT, and validate functionality.
• Develop test scenarios, cases and acceptance criteria based on requirements.
• Identify and resolve system issues and process gaps.
• Create user guides, FAQs, and support materials.
• Prepare reports, dashboards and data analyses to aid decisions.
• Monitor performance and seek continuous improvement opportunities.
• Provide user orientation and basic training when needed.

Skills

Analytical skills

Problem solving

Communication skills

Requirements translation

Documentation

Process mapping

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Management, or related field

Tools

SQL

Databases

Reporting tools

Data analytics

Job description

Bioessence Group of Companies is seeking a Business Systems Analyst in Manila to analyze business requirements and translate them into practical system solutions. You will bridge business users and technical teams while documenting processes, workflows, and specifications.

You will collaborate with IT, vendors, and stakeholders to implement enhancements, perform testing (including UAT), and support ongoing improvements across ERP, POS, CRM, and related systems.